Hotel Iberostar Quetzal

Avda. Xaman-ha, Lote Hotelero Nº2, 77710 Playa del Carmen, Mexico - Playa del Carmen. See on map
4,5/5
Excellent Based on 8160 reviews TripAdvisor
Very popular
Book now

Where is the lodging establishment?

Avda. Xaman-ha, Lote Hotelero Nº2, 77710 Playa del Carmen, Mexico - Playa del Carmen.

Features

Bioscore sustainability level A
  • Kids' club
  • Wifi
  • Air conditioning
  • Swimming pool
  • Spa
  • Family
  • Sports
  • Gym

Choose your room

Showing 9 results
Superior Room
  • Pool view
  • Balcony
  • Air conditioning
  • Fan
Standard Room
  • Balcony
  • Air conditioning
  • Fan
  • Bathroom
Junior Suite
  • Balcony
  • Air conditioning
  • Fan
  • Bathroom
Junior Suite Sea View
  • Sea view
  • Balcony
  • Air conditioning
  • Fan
Superior Junior Suite
    Standard Single Room
    Economy Room
    • Balcony
    • Air conditioning
    • Fan
    • Bathroom
    2 Bedroom Family Apartment
    • Balcony
    • Air conditioning
    • Fan
    • Bathroom
    Superior Junior Suite Sea View

    Hotel Iberostar Quetzal

    Located along the famous Riviera Maya just a few miles away from Cancun's centre, guests enjoy the exquisite beauty of the Located along the famous Riviera Maya just a few miles away from Cancun's centre, guests enjoy the exquisite beauty of the Caribbean Sea and can easily explore popular destinations on the Yucatan peninsula. This beautiful resort is designed and inspired by the Mayan culture in this historic birthplace the Riviera Maya. The hotel offers a rich and varied collection of dining options that feature fine cuisine from all over the world. The property offers both buffet and à la carte restaurants featuring everything from classic Italian to the best cuts of meats and fresh produce, and many other internationally inspired dishes. For those wanting cocktails and light snacks, the resort has four bars that are conveniently located throughout the property, with room service ready to serve you in the comfort of your own room or suite. For those travelling with children the property offers activities for children based on age groups. Activities can be found for the entire family the adults can enjoy a full gym, snorkelling, windsurfing, jet skiing and even a ride on a catamaran. Additionally, no vacation is complete without spending some time at the spa, which offers a full range of services including massage, facials and therapies that calm and sooth. Guests can enjoy all the unique facilities and amenities of this family friendly resort, with spacious modern rooms with all the necessary amenities, create a home-like atmosphere where you can enjoy the tranquillity and charm of the hotel. All guest rooms have a private balcony to enjoy your morning coffee at sunrise and a relaxing cocktail in the evenings. Other room amenities include complimentary Wi-Fi and air conditioning. The resort also has pools, tennis, a nearby golf course, and many other exciting activities to make your stay a memorable experience.

    Other names for Hotel Iberostar Quetzal:

    Iberostar Tucán & Quetzal Iberostar QuetzalIberostarquetzalallinclusive

    Conditions and services

    • General

    • Check-in starts at: 15:00
    • Check-out ends at: 12:00
    • Wifi
    • Air conditioning
    • Beachfront
    • Pets not allowed
    • Reception services

    • Tour desk
    • Activities

    • Beach access
    • Tennis
    • Leisure and families

    • Kids' club
    • Food and beverage

    • Restaurant
    • Business facilities

    • Meeting rooms
    • Shops

    • Shops
    • Wellness

    • Outdoor pool
    • Kids' pool
    • Pool/beach towels
    • Sun loungers or beach chairs
    • Sun umbrellas
    • Spa
    • Hot tub/jacuzzi
    • Hammam
    • Sauna
    • Massage
    • Beauty Services
    • Hairdresser's
    • Gym

    What do guests think about this lodging establishment?

    The accommodation received mixed reviews from guests. Some had a terrible experience, mentioning issues with room requests, dirty pool areas, long wait times at the bar, and unhelpful staff when trying to address concerns. However, others had a wonderful stay, praising the beautiful surroundings, calm and clean beach, delicious food with plenty of variety, and enjoyable night shows. The service was highly appreciated, with specific mention of friendly waiters and helpful yoga instructors. There were also positive comments about the staff's friendliness and competence, specifically highlighting receptionist Keyla and buffet attendant Alan. Despite some areas for improvement, the exceptional facilities, impeccable attention from employees, diverse activities, and an on-site wildlife forest left a lasting impression on many guests.

    Reviews

    4.5
    Among the 7 user reviews of this lodging establishment, we don't have any available in English. Would you like to be the first to write a review in your language?

    The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.